Resort Manager staff appreciate how important after-sales support and service is to our clients. It is business critical to have systems running at optimal efficiency at all times. Regardless of circumstances and unexpected events, our clients can be confident that support is at hand… it is our business to ensure that our clients’ systems are maintained to safeguard their business operations.

All Resort Manager products are delivered with a 12-month warranty, providing system users with support for any operating or software problems via a web-based Problem Reporting system or using our telephone, email and live chat support structures on an unlimited basis. In addition, the warranty includes repair/replacement of defective hardware.

Following the initial 12 months, all our customers are offered an optional Support Contract at a fixed price, guaranteeing users priority support on all systems. Support Contract holders are also eligible for free upgrades.